Management Tool #1 is:  
Continuous Improvement

In our last newsletter we explained how we think that partnering with a good, trustworthy, supplier like UltraSource (USI) can benefit your company in many ways:

  • Lower waste and rework in your operations
  • Improved on-time deliveries and product quality
  • Increased yields and productivity 
  • Faster time to market by using UltraFAST
  • Lower total cost for doing business 

And in that newsletter, we explained that we use 10 great management tools to help us be a consistent, trustworthy thin film supplier.


Management Tool #1 is Continuous Improvement. 

Our management team has developed rigorous Continuous Improvement (CI) methodologies in order to eliminate problems that affect the cost, delivery, and quality of the custom thin film products we build. These CI methodologies can best be summarized as:
  • Finding the true root cause(s) of undesirable events
  • Identifying and implementing corrective actions
  • Assessing the effectiveness of corrective actions
  • Preventing recurrence of the undesirable events
We really like to use the 8D or 8 Discipline approach as a team-oriented problem solving method for tackling problems. The 8D process was invented at Ford Motor Company in 1987 and follows the Plan-Do-Check-Act (PDCA) model. We find the 8D format is easy to teach and use if you follow the 8 steps:

To look at an example of a recently completed 8D project click here
Why do we do all this?

  1. CI Helps make UltraSource run smoother because we don't just "band-aid" problems and issues, we fix them.
  2. Using these CI methodologies to resolve problems makes good business sense because it helps to minimize problems for us and for our customers.
We would love to help you with all your thin film requirements!
Contact us at:  (800) 742-9410 orat the email links below: